Cancellation & Return Policy

Cancellation & Return Policy

Time Period of Cancellation and Returns

You can cancel the order any time after placing it or return the goods within 30 days of its receipt. In case of return of goods, you shall bear the cost of delivery to return the items to Mehar.

Mehar can also cancel the order on its own before its delivery in the event that any product or service displayed through Mehar bears any error. This error could be typographical, inaccuracy or omissions with respect to product description, pricing, promotions, offers and/or availability.

Procedure and Condition of Returns

The return can be effected by way of filling out the pre-printed form provided in the parcel or through email written to shop@mehar.xyz . This shall be done before the elapse of the 30 day period from date of receipt of delivery. It shall be noted that items shall be returned in the same condition as these were upon receipt. The article shall not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.

In case you receive a defective or faulty item, you are requested to notify Mehar within 48 hours of delivery. In such a scenario, Mehar will provide full refund and also bear the cost of return of defective articles. You might also be required to provide additional evidence, such as photo of the defective product, in order to process the refund.

You will receive an acknowledgement Return Authorization email, within 2-3 business days. Return of article shall happen only after receiving this authorization.

Please note that the products sold under SALE or which have been customized (stitched) as per your requirements will not be eligible for returns except in condition that these is a manufacturing defect or an in-transit damage or a wrong item has been delivered.

Please check our Refund Policy as well.