We are committed to making your shopping experience as pleasant and fuss-free as possible!
Mehar guarantees total refund for the products (which are returned or for the orders which are cancelled), provided the goods are returned in the same intact condition in which they were delivered. Please make sure that the original product tag is intact when the product is returned to us.
Kindly, raise your return request within 7 days of receiving the shipment. You can either call on our Support Number: +91 8929121376 or email us at: firstname.lastname@example.org along with your Order ID and reason for return, within 7 days from the date of delivery.
Your refund would be processed by us within 14 business days of successful verification of the returned product. Mehar initiates the refund ONLY after the successful quality check by our QC team. Please keep in mind that the refund initiation time may vary at times, as it depends upon the time taken by the courier partner to deliver the returned item(s) to the Mehar warehouse. Besides, the timing of the actual account credit also depends upon banks and payment gateways.
If you receive any defective product, do contact us immediately by mailing us at email@example.com along with your Order ID and send us a snapshot of the defective product. We can issue you a replacement of the product at no additional cost. If you don’t want a replacement, we will either provide you a credit note or refund the amount of the product.
Mode of Refund:
In case of Cash on Delivery (COD) orders, the refund would be credited to the Mehar Wallet.
If the payment is done by debit or credit card, the refund would be credited to the same account through which payment was made.