When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. This information which is thus automatically collected is referred to as “device information”.
b) We use “log files” which track actions that occur on the website, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps, and
c) We use “Web beacons”, “tags”, and “pixels” which are electronic files used to record information about how you browse the website.
In addition, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you including your name, billing address, shipping address, age, payment information (including credit card numbers, debit card numbers, email address, GPS location and phone number), collectively referred to as “order information”.
We use the order information that we collect generally to complete any orders placed through the website (including processing your payment information, making arrangements for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:
Except as required for the foregoing, or as required or permitted by applicable law, Mehar does not reveal personal information to third parties without your prior consent.
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/ how-does-it-work. You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We share your personal information with third parties to help us use your personal information, as described above. We also use such services to understand whether and how specific users or those users with a certain profile are making the most out of certain features of our website and app, and/or making use of our website and app in general terms. For example, we use Google Analytics to help us understand how our customers use the website - you can read more about how Google uses your personal information here at https://www.google.com/intl/en/policies/privacy. You can also opt out of Google Analytics here at https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for the information we receive, or to otherwise protect our rights.
Please note that we do not alter our website’s data collection and use practices when we see a ‘Do Not Track’ signal from your browser.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided below.
Additionally, if you are a European resident, we would like to make it clear that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When we collect, use, or share personal information, we will make reasonable efforts to ensure that it is correct, up-to-date, and complete. This may involve requesting for further information or updates from you. We request that you suggest us of changes to your personal information so that our records may remain current and intact.
When you place an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information. The law allows us, for legal or business purposes, to retain personal information for as long as is reasonable. Upon expiry of a suitable retention period, bearing in mind about the legal and business requirements, your personal information will either be deleted in a secure manner or made unspecified. You should be aware that there may be minimum retention intervals which are legally required, which we must observe. Should any consent, where consent is required, to our collection, use, disclosure or retention of personal information be withdrawn, the law also permits us to continue to retain the information for as long as is reasonable for legal or business requirements. In the event that revocation of any required consent may attract consequences to the individual concerned, we will advise the individual about the consequences of annulling their consent while it is reasonable in the circumstances to do so.
Please note that our website and other online services may have links to other websites. Any third party websites will be governed by their own privacy policies and practices, and we are not accountable for such third parties or their websites.
We may hire third party companies and individuals to facilitate our website, app, and services; to provide the website, app, and services on our behalf; to perform services related to our website and app (for example, without limitation, hosting, maintenance services, upgrading features of the website and app, database management); to provide customer support; or to help us in analyzing how our website, app, and services are used. These third parties are authorized to access and use your personal information only to execute these tasks on our behalf.
We recognize our legal commitments to protect personal information collected during the course of carrying out our business. We have therefore made suitable arrangements to secure against the unauthorized access, collection, use, revelation, replication, amendment, removal, or obliteration of personal information. All communications with our services are made via the Transport Layer Security/Secure Sockets Layer (TLS/SSL) protocol. We use a reliable, third-party payment gateway to process credit card transactions in a secure manner.
The law allows individuals to submit written requests to us to provide them with:
We would also like to bring to your attention that your capability to access your personal information under our control is not complete, and we reserve all our legal rights to not reveal any personal information if we have the view that it is not suitable or reasonable to do so.
Our response to requests to access personal information will in every cases be in writing, and will confirm whether we are providing whole or part of the requested information, whether or not we are permitting access or providing copies, and, if the access is being provided, when that will be arranged. If access or copies are declined by us, we will provide written reasons for such denial and the concerned section of The Personal Information Protection and Electronic Documents Act or other applicable privacy legislation on which that denial is based upon, along with the name of the person at Mehar who is authorized to answer questions about the same, and details of how the requesting individual can ask the Information and Privacy Commissioner of Alberta, Canada or other applicable controller to review our decision.
The law permits individuals to send written requests to us to correct errors or omissions in their personal information as long as that information is in our custody or control. We would like to bring out the point that all such requests be in writing, with no exceptions, and email is not considered to be in writing. We reserve the right to necessitate sufficient information and detail from the individual in question in order to properly trace the information and provide a response. In the event that an individual claims of inaccuracies, errors, or omissions in the personal information in our custody or control, we will either:
Corrections or modifications will not be made as per opinions, including expert or professional opinions, as opposed to factual information, which may be corrected if there is an error.
Except as otherwise set forth in these Terms, these Terms shall be exclusively governed by and construed in accordance with the laws of Alberta, Canada, excluding its rules on conflicts of laws. Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to the Services or these Terms, including those relating to its validity, its construction or its enforceability (any “Dispute”) shall be first mandatorily submitted to mediation proceedings under the Alberta Mediation Rules. If such Dispute has not been settled within sixty (60) days after a request for mediation has been submitted under such Alberta Mediation Rules, such Dispute can be referred to and shall be exclusively and finally resolved by arbitration under the Rules of Arbitration in Alberta, Canada (“Alberta Arbitration Act”).
The Dispute shall be resolved by one (1) arbitrator to be appointed in accordance with the Rules of Arbitration in Alberta. The place of both mediation and arbitration shall be Calgary in the province of Alberta, Canada, without prejudice to any rights you may have under Alberta, Canada law. The language of the mediation and/or arbitration shall be English, unless you do not speak English, in which case the mediation and/or arbitration shall be conducted in both English and your native language. The existence and content of the mediation and arbitration proceedings, including documents and briefs submitted by the parties, correspondence from and to the International Chamber of Commerce, correspondence from the mediator, and correspondence, orders and awards issued by the sole arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: (i) the disclosure to the third party is reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein
For more information about our privacy practices, or if you have any questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
201, 628 - 12 Ave SW,
Calgary, AB, T2R 0H6, Canada